Working the Seams in Digital Public Infrastructure
Infrastructure moves slowly. People don't. I build systems that close that gap.
Digital identity, health, and civil registration systems fail where slow-moving institutional infrastructure meets the fast-changing realities of people's lives: names, genders, disability status, legal status. I bring PhD-level research into how these systems exclude people, together with hands-on engineering experience building and fixing them in the field.
PhD Digital Public Infrastructures, University of Oslo
DHIS2 Contributor (Python, React)
Research Affiliate, University of Edinburgh
Best Paper Award, Scandinavian Conference on Information Systems, 2025
Services
Linkage and Interoperability Design
Design and review of patient ID systems, civil registration, and vital statistics (CRVS) integration strategy, grounded in hands-on OpenEMIS deployment experience and close knowledge of DHIS2's architecture as a codebase contributor. Currently building towards hands-on contribution to MOSIP's open-source project, and following OpenCRVS closely as part of how these systems connect to each other.
Architecture Review and Selection
Independent, vendor-neutral advice on whether DHIS2, OpenEMIS, or a hybrid approach fits an orgnisation's needs, technical capacity, and governance structure. Grounded in hands-on OpenEMIS deployment experience and deep familiarity with DHIS2's codebase and design decisions.
Governance and Readiness Advisory
Support thinking through data governance policy and organisational readiness before a system is built or scaled. Informed by PhD research into how identity infrastructure succeeds or fails at the institutional level.
Hands-on Implementation
Production-level engineering in Python, Java Spring Boot, React, and PHP: Deployment support experience includes managing an outsourced development team on a live OpenEMIS rollout to reduce bugs and stabilise the system, plus direct contributions to the DHIS2 codebase as a research-affiliated developer.
Who It's For
Implementing Partners · NOGs · Open-source Health and Education Platforms · Organisations Building Towards DPG Standards
Implementing Partners and NGOs
Organisations delivering identity, health, or education systems in the field, especially where OpenEMIS or similar platforms are already in use or under consideration, or where DHIS2's architecture is relevant to a decision. I've supported deployments like these directly, and I know DHIS2 codebase and design thinking closely as a contributor.
Researchers and Institutions Working on DPG Alignment
Teams navigating what it actually takes to align a system with Digital Public Good standards, technically and organisationally, who want someone who can speak to both the research and the code.
Local and Public Sector (UK)
Local authorities and public bodies working through identity and health data challenges, including NHS-Scotland-adjacent work.
Ministries and Global Funders
For ministries and global funders, I partner with senior implementers on larger engagements. Get in touch to discuss.
Working Globally
Edinburgh is home base. Click a location marker to see the work.
Click a marker above to see details about the work there.
Map data: Al MacDonald / Fritz Lekschas, CC BY-SA 3.0
Case Studies
The work below spans public sector, health, humanitarian, and education systems, the same interoperability, data quality, and system-linkage problems that come up across DPG Alliance-aligned infrastructure, applied in the field.
SMRU - Data Quality (OpenValid)
The Problem:
The Problem:Shoklo Malaria Research Unit, a medical research centre on the Thailand-Myanmar border serving displaced migrants from Myanmar, ran its data management on MS Access databases with unreliable validation, leading to medical data entered outside normal ranges.
What I Did:
What I Did: Built OpenValid, a customisable VBA validation module medical staff could configure themselves across all their databases. Gathered validation standards directly from doctors and medical staff, trained the IT team so the system could be maintained locally, and trained data entry staff on the new prompts.
What Changed:
What Changed: A measurable reducation in data quality issues, giving the research teams cleaner data to work from (2018-2019, Developer and End-user Training)
World Education - Rural Education Tracking System - Data Collection
The Problem:
The Problem: A regional education authority in Myanmar, on a project lead by World Education and funded by USAID, oversaw primary and secondary education for 180,000 students across 1,700 schools. Most were reachable only on foot, with unreliable power and no mobile signal, tracked entirely on paper.
What I Did:
What I Did: Designed and implemented a digitised data collection system running on 100 thin-client laptops built to work reliably despite unstable power. User a train-the-trainer approach, training a core group within the education authority who then trained data entry and collection staff, specifically to work around language and cultural barriers and to make sure the system would outlast my involvement.
What Changed:
What Changed: Digitised, donor-ready reporting for USAID and World Education, and a locally-owned training structure that didn't depend on an outside consultant to sustain it. (2018, Development and Implementation)
OpenEMIS - Digital Transformation
The Problem:
The Problem: The Eastern Cape Ministry of Education in South Africa, on a project funded by UNESCO, needed to roll out OpenEMIS, an open-source education information system, entirely remotely during the COVID-19 pandemic, with a development team based in South Asia and an implementation team in South Africa.
What I Did:
What I Did: Acted as technical consultant: trained the outsourced software development team to build custom features with strong unit and system test coverage, supported the system administration team on server management, and wrote extensive documentation for every user role, all delivered over Zoom under travel restrictions.
What Changed:
What Changed: A fully trained implementation and admin team, custom features built to a tested standard, and documentation that let the ministry sustain the system without ongoing outside support. (2021, Technical Consultant: training and documentation).
M-FUND - Data Pipeline
The Problem:
The Problem: M-FUND, a social enterprise in Thailand and Myanmar funded by UNICEF providing universal health insurance coverage, needed to collect and analyse partificipant data in regions with no mobile internet signal, on low-cost hardware.
What I Did:
What I Did: As Technical Lead, built a BYOD offline data pipeline with data collected offline and auto-uploaded once a device reached signal, processed via an Offline Analytical Processing (OLAP) approach on low-cost servers, feeding a customisable dashboard for donor and management reporting.
What Changed:
What Changed: Enabled daily reporting connecting donor funding to real outcomes, and data-driven strategic and financial planning for the organisation's leadership. A system that ran reliably on hardware most vendors would consider too constrained. (2019 - 2021, Technical Lead in charge of software delivery)
Save The Children - Refugee Camp Education Data System
The Problem:
The Problem: Save the Children needed an education data management system for refugee camps in Thailand and Myanmar, where connectivity couldn't be assumed and the system had to work entirely offline.
What I Did:
What I Did: Architected and built the system from the ground up, implementing it in direct collaboration with the local education authority so it fit the realities of camp-based service delivery rather than assuming standard infrastructure.
What Changed:
What Changed: Gave the local education authority a working, fully offline data system covering around 20,000 students living in the refugee camps. Data collection that didn't depend on connectivity the camps didn't reliably have.
Melody College - Gamified Platform and CRM
The Problem:
The Problem: Founding a live online music school (Ireland, 2013-2017) meant building both an engaging student experience and a way to grow and retain a customer base from scratch.
What I Did:
What I Did: As Founder CEO and Technical Lead, built a gamified digital learning platform (PHP, AWS, JavaScript) alongside a custom CRM with lead generation through social media and a public site, using platform and analytics data to drive strategic decisions.
What Changed:
What Changed: Successfully grew and retained the customer base over the life of the business. (2013-2017, Founder CEO and Technical Lead)
The Three Seams
Identity and health information systems rarely fail at the centre. They fail at the seams, between systems that were never built to talk to each other, between a well-designed platform and the institution that has to govern and fund it, and between a record made once and a person whose life doesn't stay still. I've seen this pattern play out directly in the field, and studied it in depth through my PhD.
Technical
DHIS2, MOSIP, OpenEMIS, Civil Registration: Patient IDs, civil registration, and national identity platforms rarely speak to each other cleanly. Without deliberate linkage design, systems like these end up duplicating records instead of connecting them.
Institutional
Procurement, Government-fit: Even a well-designed system will fail if it doesn't fit an institution's procurement rules, governance capacity, or organisational culture. Identity systems have to be designed for the bureaucracy they live inside.
Human
Records that can absorb change: Names change. Gender markers change. Disability status changes. Households change. People move, age, and lose or gain legal status. Infrastructure moves slowly, by design: procurement cycles, legacy schemas, institutional caution. People don't. A system built for a life that holds still will quietly exclude the person it was meant to serve.
Digital infrastructure has a slow temporality: legacy schemas, technical debt, procurement cycles. Institutions have a medium temporality: policy cycles, budget cycles, leadership turnover. People have a fast temporality: names change, genders change, disability status changes, lives change. My work sits in that gap: building socio-technical systems robust enough to hold all three.
What Collaborators Say
I worked together with Katherine when we were both living and working in a very rural area in Thailand. Katherine has amazing skills as engineer but also has the ability to make very complex aspects of this understandable for everyone. She talks professional but understandable which is a rare gift. She has a creative and growth mindset and anybody would be lucky to have her in their team.
About
I'm Katherine Wyers, a software engineer (Python, Java Spring Boot, React, PHP) who recently completed a PhD in Digital Public Infrastructure at the University of Oslo, and I'm now and affiliated researcher at the University of Edinburgh.
Before the PhD, I spent a decade working hands-on in global health and education technology, as a founder, as a Senior Software Engineer building data systems with NGOs in Thailand and Myanmar, and as a consultant on education management systems in South Africa. My PhD then let me step back and study, at a research level, how large-scale government identity systems can exclude the populations they're meant to serve, looking closely at the recategorisation of gender in Indian government information systems following the 2014 NALSA judgement.
That combination is what I bring to consulting now: field-level engineering experience with real systems, plus research-level understanding at scale. I'm early in applying that research directly to large infrastructure projects, and I'm building my practice around exactly that, organisations who want technical depth and current research thinking, not just another vendor.
I'm currently based in Edinburgh, United Kingdom, working globally, and open to both consulting engagements and full-time roles in digital public infrastructure, open-source health systems, and humanitarian data platforms.
Publications and Speaking
My PhD research examined how identity infrastructure can exclude the populations it's meant to serve, the foundation for how I approach systems design today.
Selected Publications
- Making Personal Data Personal: The Emergence of Enactive Data in Organizations, Book Chapter in “Technology, Management, and Design for Social Justice”, Springer Books, 2026.
- Information Infrastructural Violence: A critical, intersectional study of gender recategorization in government information infrastructures, PhD Thesis, University of Oslo, 2025.
- Identity Categories as Boundary Objects: Conflict and Resistance in Collaboration, Best Paper Award, Scandinavian Conference on Information Systems, 2025.
- Torqued by an Identity Recategorization: The twisting consequences of rewriting identity categories in information infrastructure. Work in progress.
- Managing Discretion at the Street Level of Information Systems Use, AIS SIG Global Development, 2024.
- Health ICTs and Transgender Health Equity: A Research Agenda, Information Technology for Development Journal, 2024.
- Identity Platforms and Anti-LGBTQ+ Legislation: Implications for Safeguarding Personal Data, Joint IFIP Conference, 2023.
- Leaving No-one Behind? A Research Agenda for Queer Issues in ICT4D, IFIP Conference, 2022.
Speaking
- Mar 11th 2026: Digital Public Infrastructures and the State Recategorization of Human Identity Categories: Association of Information Systems UK.
- Jan 27th 2026: Driving Organizational Performance using an LGBTQ+ Inclusive HR Strategy: Global Diversity and Equality Management, Human Resources Management Masters Course, University of Edinburgh, Scotland.
- Nov 21st 2025: Trans Lives and the Slow Violence of Digital Infrastructure: Trans Research Association Ireland Annual Symposium, Belfast, Northern Ireland.
- Nov 18th 2025: Information Infrastructural Violence: Public Defence of Doctoral Thesis, University of Oslo, Norway.
- Oct 7th 2025: Are Your Digital Records Erasing Identities? Rethinking Gender Categories in Electronic Health Records: Digital Health, Masters-level course, University of Oslo, Norway.
- Sept 23rd 2025: Digital Infrastructures and Trans* Equity: Challenges and Pathways: ICT and Global Inequalities Masters-level course, University of Oslo, Norway.
Contact
Currently accepting new consulting engagements, advisory work, and implementation roles